Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. During high-demand periods, launches, or special promotions, processing times may take slightly longer.

Shipping Time

United States & Canada

Estimated delivery time: 5–10 business days

United Kingdom & Europe

Estimated delivery time: 5–12 business days

International Shipping

Estimated delivery time: 7–15 business days

Please note that delivery times may vary depending on your location, customs procedures, and shipping carrier delays.

Shipping Rates

We offer:

  • Free Standard Shipping on eligible orders

  • Express Shipping options available at checkout

  • Shipping costs are calculated automatically based on your location and order details

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–48 hours for tracking details to update after shipment.

Customs & Import Fees

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

These charges are determined by local authorities and are not controlled by our store.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our support team within 7 days of delivery.

We will work with you to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply for resending the package.

Contact Us

For any shipping questions, please contact our support team:

Email: sparklewave2025@gmail.com

We are committed to providing a smooth and premium shopping experience for every customer.